We are not responsible for lost or damaged luggage (including contents) in excess of $250.00 per passenger. Immediately notifying driver of any loss will provide the best chance of recovering lost item. Not responsible for late arrivals or departures. Each purchased ticket allows for two suitcases and one carryon, each additional piece of luggage will be charged at $10 each. Other items that are not considered a suitcase such as bicycles, skis, large music instruments (Cello, Tuba), etc…will be charged at $10 each. Pets are prohibited EXCEPT for service animals. Charges for credit card transactions will appear as “SuperShuttle” on your credit card statement.