General Transportation Questions
|Golden Touch Transportation
886-5204 Press 2 when you hear the Greeting; or (718) 888-6300
NYC AIRPORTER IS NOT RESPONSIBLE FOR LATE ARRIVALS OR DEPARTURES.
If you have feedback on our service, please visit the contact page.
WE ARE NOT RESPONSIBLE FOR ITEMS LEFT IN THE VEHICLE, LOST, STOLEN OR DAMAGED LUGGAGE (INCLUDING CONTENTS). IMMEDIATELY NOTIFYING THE DRIVER OF ANY LOSS WILL PROVIDE THE BEST CHANCE OF RECOVERING LOST ITEMS.
Children, Pets and Special Needs
Using Our Service
Bus tickets can also be purchased at any NYC Airporter bus stops in Manhattan and at the Airports. Please look for our NYC Airporter counter and uniformed sales agents at the Ground Transportation Welcome Center; and, outside of Baggage Claim. You may also dial 46 from the phone boards located in the Ground Transportation Welcome Center.
Note: Charges for credit card transactions will appear as “NYC Airporter” on your credit card statement.
A bus transfer at the Port Authority Bus Terminal is required to and from Newark Airport. The services to Newark are provided by Newark Airport Express and depart from New York every 15 minutes.
Ridesharing provides a budget-conscious transportation solution. It also supports the environment by grouping passengers and ultimately taking smaller vehicles off the road.
Please look for the NYC Airporter Uniformed Sales Agents wearing GREEN blazers or coats (Winter) or white shirts (Summer) at our desk located in the Ground Transportation Welcome Center and also outside of the baggage claim area.
Alternatively, our bus stops are conveniently located within walking distance of many midtown hotels. Please ask our online chat representative or email us for more information and directions.